Privacy Policy
Effective Date: August 1, 2026 | Application: Roosters Farm Exchange
Privacy Policy
**Effective Date:** 2026-06-27
**Last Updated:** 2026-06-27
1. Overview
This Privacy Policy describes how Roosters Farm Exchange ("Platform", "we", "us") collect, use, share, and protect information when you use our services, including payments, subscriptions, payouts, and fraud prevention.
2. Information We Collect
**Account data:** name, email, phone, user ID, role (buyer/seller/contractor)
**Billing data:** subscription tier, purchase history, add-on selections (full card numbers are **not** stored by us)
**Payout data:** Stripe Connect account ID, onboarding status, bank verification status (held by Stripe)
**Transaction data:** order amounts, fee breakdowns, escrow status, payout logs
**Fraud/risk data:** transaction velocity, dispute counts, device fingerprint hooks, IP address, app instance identifiers
**Usage data:** analytics, crash logs, feature usage (Firebase or equivalent)
3. Stripe Data Sharing
We share necessary data with **Stripe, Inc.** to:
Process payments and destination charges
Onboard sellers via Stripe Connect Express
Verify identity (KYC) and bank accounts
Route seller payouts and platform fees
Handle disputes and chargebacks
Stripe's privacy policy: https://stripe.com/privacy
We do not store full payment card numbers. Stripe tokenizes payment methods.
4. How We Use Information
Operate checkout, subscriptions, escrow, and payouts
Calculate and disclose fees (platform, processing, reserve)
Enforce rolling payout delays and payout freezes
Detect fraud, volume spikes, and suspicious activity
Unlock subscription entitlements and add-on features
Comply with law and respond to disputes
We **do not sell** personal information.
5. Device Fingerprinting and Fraud Detection
We may collect device and session signals (device model, OS version, app version, anonymized device fingerprint hooks) to:
Prevent account takeover and payment fraud
Detect volume spikes and suspicious seller activity
Support seller freeze and payout hold decisions
You may limit some signals through device settings; certain features may not function without them.
6. Data Retention
We retain data as long as needed for transactions, tax/legal compliance, dispute resolution, and fraud prevention. Payout and chargeback logs may be retained for seven (7) years or as required by law.
7. Security
We use encryption in transit, secure storage for entitlements, access controls, and Stripe PCI-compliant payment handling. No method is 100% secure.
8. Your Rights
Depending on jurisdiction you may request access, correction, deletion, portability, or restriction. Contact legal@roostersfarmexchange.com. California (CCPA/CPRA) and EU (GDPR) rights apply where relevant.
9. International Transfers
Data may be processed in the United States where our servers and Stripe operate.
10. Children
The Platform is not intended for users under 18.
11. Changes
We will update this Policy when practices change. Review periodically.
12. Contact
legal@roostersfarmexchange.com
Fleet Financial Compliance Reference
All Market21 marketplace apps operate under the fleet financial architecture including:
**15%** platform service fee on qualifying marketplace transactions
**Stripe Connect** Express onboarding, KYC, bank verification, and destination charges
**7–14 day** rolling payout delay for new sellers (no instant payouts until eligibility)
**chargeback** reserve (1%) and seller-primary liability routing